FAQ – Customer Order Support
FAQ – Customer Order Support
Order Placement
Select items and add to cart.
Proceed to checkout via PayPal or standard checkout.
Enter required personal and shipping details.
Apply promo code if available.
Confirm details → payment → complete order.
Order confirmation will be shown and emailed.
Support: service@withtrendingshoes.com
Missing or Wrong Items
Provide:
Order number
Clear image under 1MB
Replacement will be shipped after verification.
Email: service@withtrendingshoes.com
Order Confirmation
Email confirmation is sent after purchase. Check spam folder if missing.
Order Updates
Requests must be made before 11:00 PM (PDT, GMT -7). After this, processing may already be underway.
Contact: service@withtrendingshoes.com
Cart Features
Add → Add to cart
View → Cart icon
Edit → Quantity field
Remove → Remove item
Browser Compatibility
Chrome, Safari, Firefox, Edge / IE
Payment Options
Visa, MasterCard, AmEx, Discover, PayPal, Apple Pay
PayPal Checkout
Login → approve payment → return to site
Promo Codes
Apply discount code at checkout
Returns & Exchanges
Refer to Return Policy or contact support
Email: service@withtrendingshoes.com
Return Requests
Contact support before returning items
Email: service@withtrendingshoes.com
Cancellation Policy
Allowed before cutoff time only. After processing begins, cancellation may not be available.
Contact: service@withtrendingshoes.com
Secure Payment System
All transactions are encrypted.
Privacy Note
Data is used only for order processing, support, compliance, and policy-related purposes.